Contact information
Contact Information
Last Updated: June 2026
At Royal Stride, customer satisfaction is our priority. If you have any questions regarding your order, shipping, returns, refunds, products, or any other matter, our support team is available to assist you.
Customer Support
Our customer service team is committed to providing timely and professional assistance.
Website
Support Email
support@royalstride.shop
Customer Service Hours
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Monday to Friday: 9:00 AM – 6:00 PM
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Saturday: 10:00 AM – 2:00 PM
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Sunday and Public Holidays: Closed
Order Assistance
For faster support regarding an existing order, please include:
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Full Name
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Order Number
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Email Address used for the purchase
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Detailed description of your request
This information helps us process your inquiry more efficiently.
Business Information
Store Name: Royal Stride
Website: royalstride.shop
Response Time
We aim to respond to all customer inquiries within 24–48 business hours. During periods of high demand, response times may be slightly longer.
Fraud Prevention Notice
For your security, Royal Stride may request additional information to verify ownership of an order before processing certain requests related to refunds, address changes, or account-related matters.
Feedback and Suggestions
We value customer feedback and continuously strive to improve our products and services. Suggestions, comments, and recommendations are always welcome.
Thank you for choosing Royal Stride.
We appreciate your trust and look forward to serving you.
Royal Stride
royalstride.shop
support@royalstride.shop